FAQ'S
Frequently Asked Questions
Our subscription requires a commitment of 6 months initially, after which it continues on a monthly basis. You're free to cancel anytime after the initial 6-month period. Please note that if you cancel your subscription, you will not retain ownership of the website.
You would need to start a new 6-month agreement to resume services.
Early termination before the 6-month period requires payment of the remaining balance to meet the full website cost ($2500), subtracting any payments you've already made.
We prioritize building lasting relationships with clients who share our commitment to long-term partnerships.All invoices include a 7-day grace period for payment. A $25 late fee will be applied to any payment not received within this timeframe. For subscription clients with multiple overdue invoices and extended periods without payment, we reserve the right to terminate the contract, at which point the full website cost becomes due. While we strive to be accommodating and understanding of special circumstances, lack of communication may necessitate these measures to ensure fair compensation for our services.
We issue invoices via email through Square, which provides a secure payment portal. Subscription payments require credit or debit cards, and we accept all major card types. For upfront project payments, e-transfers are available to reduce processing fees. Please note that we DO NOT ACCEPT CHECKS OR MONEY ORDERS.
Our standard timeline ranges from 2-3 weeks from initial consultation to site launch, varying based on project complexity and revision requirements.
Subscription clients receive website updates as part of their service at no additional charge.
Clients who chose the upfront payment option can enroll in our maintenance program, which requires a 6-month minimum commitment at $50/month and includes regular updates.SEO encompasses both On-page and Off-page strategies. On-page elements focus on website content, performance speed, and accessibility, while Off-page strategies involve external linking and business citations.
Our packages include essential On-page SEO features: optimized load times, accessibility compliance, proper meta tagging, Google Search Console integration, sitemap creation, and quality content development.
For more specialized SEO needs beyond our standard offerings, we maintain a network of trusted specialists we can recommend.We specialize in creating new websites with our custom designs and do not offer modification services for pre-existing websites.
Simply send your change requests to kikowebdesigns@gmail.com, and they'll be entered into our ticketing system for prompt handling.
No, but you maintain ownership of your domain name and content assets.
The domain remains your property. If we registered it on your behalf, we'll transfer ownership to you upon subscription cancellation.
